ANYA WILL HELP YOU ACHIEVE YOUR GOALS!
Built-In Flexibility to Fit the Needs of Every Industry and Niche
ANYA has the solutions, industry, and contact center know-how to help you increase customer satisfaction and increase revenues. Whether you choose our inbound, outbound, blended, interactive, or social solution, you are armed with a system designed to handle all types of business and industry applications.
Cutting-Edge Communication for Every Type of Vertical
Built to Thrive in Any Ecosystem
Combining an impressive variety of channels to choose from with a wide selection of software integrations, ANYA can be customized to serve multiple purposes.
From handling the customer service department of a modest e-commerce business to powering a full-fledged BPO that runs multiple blended (inbound + outbound) campaigns at a time, ANYA delivers quality communication in every situation.
One Solution for All Industries
Banking and Financial Services
ANYA can easily power call centers dedicated to the banking and financial sectors for multiple and complex use cases:
- Loans Promotion, Origination, and Management
- Payment processing
- Wealth management
- Insurance
- Debt collection and more
Medical Services
ANYA will organize all the incoming communication traffic of any type of hospital, clinic, medical insurance company, or other healthcare-related businesses that deal with:
- Customer Services
- Vaccine Administration
- Appointments
- Analysis of results
Retail
At the moment, there is hardly any retail business that does not have an online presence. ANYA will help your business achieve the highest level of client communication in more than one way:
- Offer personalized communication
- Boost client retention
- Save time and request solving efficiency
- Insurance
- Reach clients over their preferred channel
Sales and Lead Generation
The niche of sales and lead generation is lacking a centralizing method to manage all the outbound activity and is not taking full advantage of its tremendous potential. Here is where ANYA comes into play.
- Automate the selling processes
- Leverage callbacks based on disposition
- Diversify contact methods using social media
Education
The high influx of yearly applicants proves to be a hard nut to crack for education institutions across the globe. The representative agent team will be more than happy to have access to…
- An automatic recruiting process
- Centralizing data platform for applicants
- Live update function for the applicant’s file
- Manage multiple campuses from a single platform
BPO
The outsourcing niche is growing at a rapid pace. The demands of those businesses that choose to delegate their communication are on a constant rise. This is why the software that powers a BPO can make all the difference in terms of business success.
- Offer fully compliant solutions
- Cover virtually every communication channel
- Leverage cloud technology for nimble software integrations
- Benefit from ongoing premium support 24/7/365
Government
Communication is an integrated part of effective public governance. Meeting the public needs in a timely and elegant manner is paramount for call center departments that are funded by constituents’ taxes.
- National and regional compliant solution
- Responsive channel-agnostic technology
- Secure infrastructure
- Seamless outbound and inbound interactions
High-Tech
Regardless of industry or application, every High-Tech provider (SaaS, Consumer Electronics, Cyber Security etc.) needs to have a solid customer service department, equipped with the latest tools for seamless and secure communication.
- Innovative one-platform omnichannel solution
- Great customer engagement tools
- Simple Setup
- Impressive integrations stack
- Sales-optimized tools
Debt Collection
Get a taste of what it means to boost your collection efforts with the dedicated collections communication system capable of integrating various communication channels into one single working platform:
- Uninterrupted interaction
- A complete history of debtor interactions
- Less unintentional errors
- Better overall recovery rates
Travel and Hospitality
With the advent of the online booking culture, the landscape of the travel and hospitality industry has changed dramatically. This is why the client-relations departments need to rise to the occasion…
- Omnichannel for a seamless agent-client interaction
- CRM integration
- Smart routing
- Self-Service for automatic booking
Ready To Get Started?
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We live in the age of simple, quick and smart solutions. If a contact center solution is what you are looking for, ANYA is your best bet.
Talk with one of our experts.
You will be one step closer to a fully featured cloud contact center solution.
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LET'S CONNECT
Address
11 Dinu Vintila St., 3rd Floor,
Euro Tower Building 021101
Sector 2, Bucharest, Romania
sales@anyatalk.com
ANYA
The True Omnichannel Solution for Contact Centers
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