THE POWER OF OMNICHANNEL
Build a Consistent Cross-Channel Communication Strategy
Digital Channels control your customer interactions across media such as Webchat, SMS, messaging and social media. They provide a platform that allows you to increase sales, create targeted marketing campaigns, and deliver exceptional customer service. Digital Channels manage interactions and archive the entire customer journey across all medias.
Enabling Digital Channels in your contact center allows your Agents to communicate from Facebook, Telegram, Twitter, WhatsApp and SMS.
ANYA
THE TRUE OMNICHANNEL CONTACT CENTER PLATFORM
Communicate Across Any Channel
Omnichannel Made Easy, communicate with your customers in the channel they prefer and increase customer loyalty and satisfaction. Empower agents across all channels – voice and digital – with a easy to use unified desktop that analytically tracks the entire customer journey.
ANYA’s True Omnichannel Experience
ANYA contact center solution preserves context and relevant historical data across all channels as if it were a single conversation.
Seamlessly transition from one media to another, your customers expect their journey to be consistent and personal across all touchpoints.

THE POWER OF DIGITAL OMNICHANNEL CAMPAIGNS
Every one has a favourite communication channel

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11 Dinu Vintila St., 3rd Floor,
Euro Tower Building 021101
Sector 2, Bucharest, Romania
sales@anyatalk.com
ANYA
The True Omnichannel Solution for Contact Centers
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