THE POWER OF OMNICHANNEL

Build a Consistent Cross-Channel Communication Strategy

Digital Channels control your customer interactions across media such as Webchat, SMS, messaging and social media. They provide a platform that allows you to increase sales, create targeted marketing campaigns, and deliver exceptional customer service. Digital Channels manage interactions and archive the entire customer journey across all medias.

Enabling Digital Channels in your contact center allows your Agents to communicate from Facebook, Telegram, Twitter, WhatsApp and SMS.

ANYA

THE TRUE OMNICHANNEL CONTACT CENTER PLATFORM

Communicate Across Any Channel

Omnichannel Made Easy, communicate with your customers in the channel they prefer and increase customer loyalty and satisfaction. Empower agents across all channels – voice and digital – with a easy to use unified desktop that analytically tracks the entire customer journey.

ANYA’s True Omnichannel Experience

ANYA contact center solution preserves context and relevant historical data across all channels as if it were a single conversation.

Seamlessly transition from one media to another, your customers expect their journey to be consistent and personal across all touchpoints.

THE POWER OF DIGITAL OMNICHANNEL CAMPAIGNS

 Every one has a favourite communication channel

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We live in the age of simple, quick and smart solutions. If a contact center solution is what you are looking for, ANYA is your best bet.

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You will be one step closer to a fully featured cloud contact center solution.

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LET'S CONNECT

Address

11 Dinu Vintila St., 3rd  Floor,

Euro Tower Building 021101

Sector 2, Bucharest, Romania

E-mail

sales@anyatalk.com

ANYA

The True Omnichannel Solution for Contact Centers

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